Updater Reviews

Updater has an overall rating of 4.8 based on 40 reviews. Customer feedback on Updater is mixed: Updater reviewers highlight positive aspects like user-friendly interface, efficient address change process, excellent customer support, affordable pricing, which strongly appeal to individuals and families moving to a new address. However, Updater is often criticized for its limited features for advanced users, occasional technical glitches, slow response times during peak periods, lack of mobile app.

4.8/5.0

40 reviews

5 Stars

15

4 Stars

4

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0

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1 Star

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All Updater Reviews (40)
mariedavis7290
May 27, 2026
"I appreciated that the pricing was pretty..."
I appreciated that the pricing was straightforward and I wasn’t surprised by any random extra fees. It was easy enough to see what I’d be paying, which made the whole thing less stressful. That said, I still had a couple moments where I double-checked everything just to be sure, but overall it felt simple and fair.
Hedy_crabtree02
May 20, 2026
"Good movers showed up"
Sent me some good movers. Got everything handled without much hassle.
erichwooten2209
April 27, 2026
"Honestly, the emails and calls were just right"
I was a little suspicious at first because companies usually overdo it with emails and calls, but these were actually just enough. Nothing felt spammy or pushy, and it made getting everything moved a lot easier.
virginia1971
April 23, 2026
"Made Setting Up Utilities So Much Easier"
I used Updater while I was moving, and it made things so much less stressful. I was able to get my electric and internet set up in one spot, which was really helpful when I was already buried in packing and a million other little tasks.

It wasn’t complicated or trying to be overly fancy, just really quick and easy to follow. I seriously liked not having to hunt down every company myself, and I’d definitely use it again next time I move.
mathew_Vasquez88
April 09, 2026
"Easy setup, no real issues"
Setting up my Updater account was simple. I got logged in without any trouble and found what I needed quickly. Nothing felt confusing or anything, it just... worked the way it was supposed to
hello_kathleen241
April 08, 2026
"Made moving a little less chaotic"
I used updater.com during my move it made the whole thing way less annoying. Moving is already such a mess, and I kept thinking I was forgetting something, but the site had everything laid out clearly. I liked not having to bounce around to a bunch of different websites, though I still somehow had ten tabs open because that’s just how moving goes. The steps were easy to follow, quick, and I could just knock things out without overthinking it. Really, it was just simple to use, which was exactly what I needed at the time.
yvette_Girard02
March 27, 2026
"everything went smoothly and my address came through..."
everything went smoothly and my address came through correctly. no issues at all, worked just fine.
JoyceRoss_27
March 20, 2026
"I used updater.com during my move and it..."
I used updater.com during my move and it actually made things a lot easier. The checklist was nice because it kept all the little tasks in one place, and the reminders helped me stay on top of things like utilities and changing my address (the stuff I definitely would’ve forgotten until the last minute). A few items didn’t really apply to me, so I just skipped over those, but overall it made the whole moving process feel way less chaotic
PALMER
March 09, 2026
"Mail forwarding actually went smoothly"
I got my mail forwarded without any hassle, which surprised me a bit. I usually don’t trust customer service to make things easy, but this worked pretty much exactly how I expected.
Virginia-washam
February 22, 2026
"Updater actually made my move a little easier"
I used Updater for my move, it worked well for me. The website loaded quickly, and the app never crashed, which felt like a win considering how stressful moving already is. A couple of pages were a little slow, but nothing major. Overall, it helped keep things organized and made the process easier, which is kind of what you hope for, right?
grant.Brown
February 05, 2026
"Canceling Was Weirdly Painless"
I had to cancel my Updater service and, shockingly, it didn’t turn into the usual customer support obstacle course. I figured I’d be stuck going back and forth forever, but they replied quickly and took care of it without trying to talk me into staying. Simple, no drama, and way easier than I expected.
david2000
February 04, 2026
"Solid tool, but I had to double-check the privacy settings"
Updater made my move a lot easier overall. I’m particular about where my info goes, so I appreciated that it asked before sharing anything. That said, a few of the consent options weren’t as clear as I’d like, and I had to slow down and read through them carefully. I felt comfortable using it in the end, but I do think the privacy settings could be a little more straightforward.
MONTOYA
February 04, 2026
"I got things done way faster and did..."
I got things done way faster and did not have to make nearly as many calls. it made the whole process a lot easier.
BernardWeigel
January 11, 2026
"Support responded quickly"
I reached out to support and they got back to me faster than I expected. The reply was helpful, and they were able to sort out my issue the same day. It wasn’t a huge problem in the end, but I appreciated how smoothly they handled it.
MichaelSmith_82
January 08, 2026
"After I moved, I used updater..."
After I moved, I used updater to get my internet sorted out, and it was easier than I expected. It saved me from having to call around and deal with all that stuff. I got connected on the day I chose, so that part worked out nicely.
RobertMunoz
January 07, 2026
"Got it fixed, but it felt like I was stuck for a while"
Support did end up fixing my issue, but it took a bit longer than I expected. For a while I felt kind of trapped waiting around and not knowing what else I could do. In the end, though, they got it sorted
rodney-Brown
January 05, 2026
"Made my move feel way less chaotic"
I used Updater while I was getting ready to move apartments, it helped me stay a lot more organized than I expected.

Having my address change, utilities, and random moving to-dos in one place was really helpful. I’m the type of person who forgets little things during a move, so the reminders definitely saved me a few times.
It’s not some flashy app, but it made the whole process feel less messy. I’d use it again, though if it ever got too cluttered or annoying, I’d probably just drop it and find another way to keep track.
RebeccaWaterman_18
December 27, 2025
"Pretty easy, just wish the waiting was shorter"
updater was already connected through my property manager, so getting started was simple. I liked being able to handle a bunch of moving tasks in one place instead of emailing back and forth all the time. The only frustrating part was waiting on a few things to update or go through, but overall it was a nice little time saver.
vivian_Goines02
December 10, 2025
"Really helped keep my move on track"
I used Updater.com during my move, it made the whole process a lot less stressful. The emails were clear, the steps were easy to follow, and I always had a good idea of what I needed to do next. Nothing felt buried or confusing, which I really appreciated. If you’re moving and trying to keep everything organized, I’d definitely suggest giving it a try. It’s one of those little tools that makes a big difference.

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